Melodie M. Hardwick
(address omitted)
Federal Way, WA  98003-5291
(phone number omitted)
raven@ravenscastle.com

SUMMARY

A detail-oriented, hard-working and self-motivated individual with experience
in the software industry and in office environments. Strong skills in
problem-solving and creating or modifying software to fit task requirements.
Proven ability to be a flexible team player and quickly learn new skills as
necessary.

SKILLS

Office Software:			Operating Systems:
- Microsoft Word, Excel, Powerpoint	- Windows 95/98
- Various E-mail software		- Linux
- Photoshop, Paint Shop Pro		- Macintosh OS 8.5, 9, X
	
Programming Languages:			Database Experience:
- C/C++/Visual C++			- MySQL
- HTML					- MS Access
- PHP					- Foxpro
- Perl	
- Macromedia Director	
- Visual Basic

WORK HISTORY

Administrative Assistant
Apex Systems, Inc., Bellevue, WA (December, 2002 to present)

As the administrative assistant, I provided clerical and administrative
support to the director and manager of customer service.

- Tracked and audited the time records of 100 contractors.
- Pulled call center reports.
- Monitored clients' bank rejects and fixed database anomalies.


Manager of Financial and Administrative Systems
Centerplex, Tukwila, WA (January, 2002 to June, 2002)

As the financial manager, I was responsible for overseeing the part-time
bookkeeper and ensuring timely financial transactions.  I also researched
methods of raising capital.

- Learned most aspects of bookkeeping and payroll for an office management
company.
- Successfully caught up with four months of unrecorded transactions.
- Supervised one employee.
- Learned Perl and began planning transition of bookkeeping system to web
environment at the request of the owner.
- Participated in management team analysis to ensure that job descriptions
were all-inclusive.


Computer Programmer
Vivendi Universal, Walla Walla, WA (February, 2000 to October, 2001)

As a programmer for Vivendi Universal, Classworks Division, I was responsible
for maintaining, modifying, and assisting in the creation of computer-aided 
learning products for children in grades K-12.

- Successfully integrated third-party, cross-platform assessment testing
product into computer-aided learning system via reverse-engineering.
- Fixed programming bugs in existing software products for inclusion in
service pack.
- Wrote clear and concise testing specifications and release notes for use
by quality assurance department.
- Coordinated input from quality assurance and curriculum departments to
ensure clean, accurate data in release candidates.
- Maintained and fostered good relationships between product testers and 
development team.
- Managed the efforts of Graphics and Curriculum departments and programmed
software to create new courseware product in Macromedia Director.


Office Automation Clerk
Corps of Engineers, Walla Walla, WA (July, 1995 to February, 2000)

As an Office Automation Clerk, I was responsible for administrative assistance
to several Personnel Management Specialists and the Personnel Advisor.

- Processed performance appraisals for organization of over 600 employees.
- Processed performance and special awards according to military regulations,
within quick time frames.
- Coordinated organization-wide award ceremonies.
- Coordinated employee benefits during benefit coordinator's absence.
- Maintained web page and Intranet site for Civilian Personnel Advisory Center
- Assisted other personnel with the use of personal computer and
mission-critical software.

EDUCATION

Bachelor of Arts, Computer Science
Walla Walla College
College Place, Washington